BEST VOIP NETWORK YOU CAN GET.

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Who We Are

Urtels Telecommunications is a VoIP turn-key solution Provider at an affordable monthly cost, with immediate implementation, and without any deployment risks.
The main features of its billing and switching Software as a Service (SaaS) are its powerful CDR mediation, comprehensive call pricing and rating, VoIP billing and provisioning, intelligent priority routing, flexible CRM portal, and advanced reporting with integrated Data Warehouse. Urtels supports all the traditional telecom business cases - prepaid and postpaid VoIP, wholesale and retail VoIP, calling cards, callback, enterprise VoIP, etc. Our service is available both as a CLOUD solution (on our servers, in our data center) and as an ON-PREMISE solution (on customer servers, in customer data center).

Below are only some of the benefits the hosted service will bring to you and your business:
Save you money
You do not have to make big investments in order to start/run on Urtels Platform.
Save you time
You can start/scale up your business immediately without any delays for implementation, integration, and deployment.
Minimize your risks
It allows a quick exit strategy without the associated risks of losses on sale of VoIP equipment or write off of assets.
Increase your flexibility
You can scale up the capacity of your communication easily and without any delay or losses.
Create for you competitive advantage
With our robust routing, billing, and reporting utilities you will be able to better serve your customers and beat your competitors.
Make your life easier
Our intuitive interface and comprehensive features makes the using of the system easy and pleasant and minimizes the stress of your work.
Mobilize the right way with Windows 8 and Office 2013. Optionally install AutoCAD, CorelDraw, or any other Windows Applications you are already used to.

Services

The Solutions We Offer

With years of experience in providing custom tailored VoIP solutions to large, mid size and startup companies and hands-on exposure to the majority of the commercial and open source solutions on the market, Urtels Inc. has gained a valuable know-how and expertise of the traditional telecom businesses and the emerging telecom trends. We have learned to anticipate customer needs and to offer valuable business suggestions for best solution implementations. Urtels Telecommunications has been built from ground up to address the challenges of this agile business environment. This is why it has become the product of choice and best value solution for our Customers. Our system supports all of the traditional telecom business models such as: prepaid and postpaid wholesale VoIP, prepaid and postpaid retail VoIP, calling cards, callback, call shop, Internet cafe, hotels, etc. In addition our team of experienced engineers can address and custom tailor updates or platform add-ons as requested by our clients.



Enterprise VoIP

Companies switch to VoIP for different reasons - substantial cost savings on long distance calls, eliminating telecom charges on calls between company locations, control and security of calls, ease of integration, flexibility and mobility of employees, various enhanced voice features and applications, consolidated network and cost management and many more. Our system provides a unified platform for management of enterprise VoIP. Companies can install multiple PBX systems at any location and use our platform for call routing and call accounting. The system offers an indispensable reporting functionality to optimize voice traffic and to track costs. Our open architecture and interoperability allows customers to chose from vast array of third party telephony VoIP PBX solutions in order to meet the requirements of their company. Urtels can integrated with Asterisk open source PBX to provide best of class customizable features and to meet even the most demanding requirements.



Who can use our Enterprise VoIP solution?

. Companies which want to optimize long distance and international call costs . Companies whose staff works from home or whose employees are often on the go . Large corporations with geographically dispersed locations . Companies who want to easily manage and offer enhanced IVR services . Companies who want to control and secure calls within the corporation . Companies who want to provide and control enhanced PBX features . Companies who want to track and/or record calls of employees . Companies who want to internally "charge" divisions for used telephony services.



Our Solution

Core features include: . Unified friendly user interface for managing multiple pops . Flexible mechanism for managing long distance providers and routes . Flexible priority routing based on: priority, cost, quality, prefix match for maximum margins . Real time call authorization and call routing . Real time call rating, costing and margin calculations . Call failover of up to 5 best termination routes for best employee experience . Comprehensive cost analysis reports . Comprehensive traffic reports for assessing routes performance . Switch agnostic - use either our end-to-end packages with cost saving open source software or couple with commercial switches of your choice.



How it is done?

. Company creates necessary configurations for call best accounting of locations and staff . Employees call from dedicated Call adapters or any SIP capable device . The system makes sure that the call sender is authorized to use the requested service . The platform makes best decision in real time on where to terminate the call . On call disconnect the system rates the call and records all charges and costs in the CDR . Rated CDRs are used for call tracking and cost analysis.



Residential VoIP

VoIP has quickly entered the lives of many people who wish to minimize telephony costs and at the same time increase number of extra services. Urtels provides a comprehensive package for telephony service providers to enter the residential and retail markets with minimum efforts and cost. With our package we provide the basis platform for your Business. Our open architecture and interoperability allows customers to chose from vast array of third party telephony adapters or soft phones to customize their offering.



Who can use our Residential VoIP solution?

. ISPs, ASPs, Families, Estate Developers who want to extend and enhance their residential and retail services . Companies starting Vonage-like services to residential customers . Companies who want to offer CLASS 5 services . Service providers who wish to attract niche residential markets or ethnic groups . Service providers who want to implement hosted services for small enterprises.



Our Solution

Core features include: . Prepare postpaid and prepaid packages in user subscription plans . Prepare custom recurring, one time or manual charges . Flexible priority routing based on: priority, cost, quality, prefix match for maximum margins . Real time call authorization and call routing . Real time call rating, costing and margin calculations . Call failover of up to 5 best routes for best end user experience . Comprehensive revenue assurance reports for profitability analysis . Comprehensive traffic reports for assessing routes performance.



Calling Cards Solution

The Calling Cards remains a major segment in the enhanced telephony services.
Calling Cards operators usually target niche markets segmented by various demographic or ethnic characteristics. Calling Cards have been especially popular for making low cost international calls. Coupled with open source Asterisk server our system offers a turnkey Calling Cards solution. Backed by its carrier grade real time call authorization and call accounting platform as well as its flexible billing and CRM solutions the platform minimizes the time to market and total cost of ownership.



Our Solution

Our system provides a comprehensive solution for the Calling Cards business model.
Core features include: . Ability to create multiple prepaid packages in user subscription plans . Prepare custom recurring, one time or manual charges and fees . Prepare and customize PIN batches . Track PIN activation and PN utilization . Flexible priority routing based on: priority, cost, quality, prefix match for maximum margins . Real time IVR call authorization and call routing . One stage and two stage call authorization . Real time call rating, costing and margin calculations . Call failover of up to 5 best routes for best end user experience . Comprehensive revenue assurance reports for profitability analysis . Comprehensive traffic reports for assessing routes performance . Ready to use package with Asterisk servers.



How it is done?

Single Stage Authentication

. End user has provisioned his/her calling number in the system . End user makes call to service provider access number . The IVR server uses the incoming calling number to authenticate the user . IVR server requests destination number . IVR server performs service authorization based on current account balance . The platform routes the call via VoIP termination provider . On call hang-up the system rates and records the call.

Two Stage Authentication

. End user has provisioned his/her calling number in the system . End user makes call to service provider access number . IVR server prompts the user to enter PIN number for authentication . IVR server requests destination number . IVR server performs service authorization based on current account balance . The platformroutes the call via VoIP termination provider . On call hang-up the system rates and records the call.



Call Shops and Internet Cafes

Call Shops and Internet Cafes are very popular in countries where the cost of the telephony services is relatively high or the number of telecom providers is small and heavily regulated. Resorts and tourist attractions areas are also popular places where the Call Shop/Internet Cafe businesses have developed well. With the introduction of VoIP the barrier to start your own Call Shop or Internet Cafe business has lowered and a very good opportunity has emerged for many Call Shop operators to profit from offering very attractive long distance and international calling rates by using VoIP technology. Our Call Shop/Internet Cafe component is a unified solution for end-to-end management of Call Shop/Internet Cafe businesses. The system allows Call Shop/Internet Cafe operators to centrally manage a chain of Call Shops and offer prepaid or postpaid calling services to end users. The solution enables Call Shop/Internet Cafe operators to maximize profit by leveraging multiple termination carriers on a single system.



Our Solution

Our system provides an end-to-end solution for the Call Shop/Internet Cafe business model.
Core features include: . On demand plans for Call Shops and Internet Cafes with real time invoice generation . Custom recurring, one time or manual charges . Flexible priority routing based on: priority, cost, quality, prefix match for maximum margins . Real time call authorization and call routing . Real time call rating, costing and margin calculations . Call failover of up to 5 best routes for best end user experience . Comprehensive revenue assurance reports for profitability analysis . Comprehensive traffic reports for assessing routes performance . Switch agnostic - use either our end-to-end packages with cost saving open source software or couple with commercial switches of your choice.



How it is done?

. Call Shop customers place calls to desired destinations from a phone booth or a soft phone on a PC in Internet Cafe . The system makes sure that the call sender is authorized to use the requested service and identifies the phone booth or soft phone . The platfrorm keeps track and charges the phone calls placed but the customer in the booth . Upon completion of calls the Call Shop Operator presents the customer a bill for all calls made during the call session at the booth . The system keeps track of all bills for later review and provides vital analytical and reporting information to the Call Shop/Internet Cafe owner.

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